Clear & Accessible Information

This page explains everything to know about Jack Armour Pet Grooming in direct language, with clear instructions.

Contact Information

Website: https://www.JackArmourPets.com
Call Jack: 678-920-9006
Text Jack: 678-920-9006
Appointment Address:
2558 Shallowford Rd Ste 203
Room 101
Atlanta, GA 30345

By appointment only.

We are inside Room 101, located inside Jazzy Pawz Pet Care Suites.

1. Services Offered

Dog and cat grooming in a private suite at the above address. We see one pet family at a time, and do not use cages or kennels.

Jack Armour is the groomer, and Derrick Douglas assists. This setup allows for a pet support system and comprehensive care.

We offer in-home dog and cat grooming and pet sitting at request (you will want to call us at 678-920-9006 to request in-home services).

Specialities Include:

Full grooming (bath, haircut, nail trim, ear cleaning)
Bath and trim appointments
Bath only appointments
Breed-standard haircuts
Custom-request hairstyles
Puppy introduction grooming
Senior pet grooming
Cat grooming
Anxious pet grooming
Grooming pets with disabilities
Accommodation requests

We do not provide veterinary services, food, supplies, or breeding.

2. Pricing

Pricing is set, and is determined by size and service. There will be no added fees for matting, late arrivals, late pickups, or anything else. First time clients receive 15% off their first visit. Below is full price, and what you will see at checkout as a regular client.

Haircuts (also called Full Grooms):

Dog [4-20 pounds] = $120
Dog [20-45 pounds] = $135
Dog [45-70 pounds] = $155

Dog [70+ pounds] = $255
Cat [Any size] = $165

Bath & Tidy (Not just a bath. Includes all over trimming of flyaways, but not deep sculpting / shaping like a haircut.):

Dog [4-20 pounds] = $100
Dog [20-45 pounds] = $115
Dog [45-70 pounds] = $135

Dog [70+ pounds] = $195
Cat [Any size] = $115

Bath (A bath, without any hair trimming. Includes sanitary trim.):

Dog [4-20 pounds] = $85
Dog [20-45 pounds] = $95
Dog [45-70 pounds] = $115

Dog [70+ pounds] = $160

Nails (Just nail & paw care, without the bath or haircut. Includes nail trim, paw hair trim, & paw balm + nail grinding for dogs. Includes complimentary deshedding, brushing, teeth brushing, and wellness as needed.):
Dog or Cat [Any size] = $40

Cat Nail Caps (nail trim included) = $60

Please contact us for in-home pet grooming and sitting pricing.

2.1 | What Is Included in Every Appointment

Each pet receives either:

* A full haircut
-or-
* A bath and tidy (bath plus light trimming and shaping)

-or-

* A bath without any trimming

-or-

* Nails only - without a bath or haircut

Services are performed according to each pet’s health, tolerance, and comfort. You may request any service to be withheld.

2.1A) Health and Hygiene Care

• Anal gland expression when appropriate
• Non-anesthetic tooth brushing using enzymatic toothpaste
• Oral assessment
• Professional ear cleaning and ear health check
• Skin and coat assessment
• Sanitary trim for hygiene (prevents urination of the coat)

We do not perform veterinary dental procedures or scraping.

2.1B) Bathing and Skin Care

• Two oxygenating baths using ultra-premium Chris Christensen shampoo (hypoallergenic available at request) and our Prima machine
• Restorative skin and coat conditioning treatment with Chris Christensen products (Deshedding and whitening included for appropriate breeds.)
• Hydrating facial cleansing with hypoallergenic Chris Christensen tearless pear facial
• Thorough rinsing to prevent residue

** Cats are bathed according to tolerance, always with two shampoos, conditioning, and thorough rinsing.

2.1C) Coat Care and Drying

• Professional brushing, dematting, and deshedding as needed and tolerated
• Comfort-adjusted blow drying
• Careful coat fluffing / blowout, and preparation for finishing

2.1D) Nail and Paw Care

• Nail trimming
• Nail filing for smooth edges (dogs only)

• Paw moisturizer

• Paw pad & toe trim

2.1E) Styling and Finishing

• Hand-scissored finishing for precision
• Protective Chris Christensen coat treatment & sunscreen

• Ultra premium coat shine for short-haired breeds and as needed
• Final grooming check for symmetry and comfort

2.1F) Comfort and Behavioral Support

• One-on-one handling throughout the appointment, with on-demand two-on-one support.
• Continuous supervision
• Positive reinforcement
• Breaks as needed
• No kenneling at any time

If a pet becomes distressed, we stop.

We do not push pets through prolonged stress that could cause harm or trauma.

If a grooming session cannot be safely completed, we will contact you for pickup.

No additional fees are charged in these situations; services may be pro bono - free of charge - or adjusted to what your pet could safely tolerate.

2.1G) Communication and Consent

Treats are optional and only given with your permission.

Fragrance is applied using the same scent as our shampoo and conditioner unless you request otherwise. This luxury spa scent is relaxing to pets and their families, receiving 99% positive feedback from all clients and pet clients.

Hypoallergenic or fragrance-free options are available.

Please inform us of sensitivities at drop-off.

2.1H) Cats

Cats receive the same services with adjustments for feline tolerance and pacing.

Cat grooming proceeds more slowly, with additional breaks as needed.

We use feline-appropriate enzymatic toothpaste.

Nail filing is not performed for cats.

2.1I) Individual Adjustments

Services may be modified or skipped for safety, health, or stress reasons. Our priority is your pet’s wellbeing.

2.1J) What Makes This Different From Traditional Salons

• One household in the salon-suite at a time
• No kennels/cages/etc.
• No assembly-line, volume-based grooming
• Continuous attention and love from the same two people
• Adjusted pacing based on your pet's needs
• No surprise fees or add-ons of any kind

3. How Appointments Work

3.1 | Scheduling

Appointments can be requested online or by phone at 678-920-9006.

Requests are reviewed for accuracy before approval.

New clients must complete forms before their appointment.

3.2 | Arrival

Arrive at your scheduled pet drop-off time.

You'll leave the pet pampering to us as your pet enjoys their appointment.

We have a waiting area, and are located near ChocoLaté Coffee, Costco, restaurants (The Ashford), and shopping (Phipps Plaza, Lenox Square).

Only one household is scheduled in the suite at a time, so please don't expect daycare-style service. You'll want to return by the end of your pet's appointment.

Typical appointment time:

Small/medium pets: 1.5–2 hours
Large dogs: up to 3 hours

3.3 | During the Appointment

Your pet receives one-on-one attention.

We do not use kennels.

Your pet will not be placed in a cage.

If your pet needs a break, they may rest or walk freely in the gated suite.

Jack performs grooming. Derrick assists with handling, support, and comfort.

3.4 | Communication

We will contact you when your pet is almost finished.

This is usually about 20 minutes before pickup, or the request made at drop-off.

3.5 | Pickup

Return at the agreed pickup time.

We review the groom with you and discuss notes for future visits.

Payment is completed at pickup.

Future appointments can be scheduled at that time.

Appointments may be scheduled up to six months in advance.

3.6 | Policies

While we do not charge additional fees, client relationships may be discontinued at our discretion for repeated cancellations (when 2 hours or less prior to appointment time), late pickups, and drop-offs.

4. Environment

Private salon suite
No kennels
No lobby
No overlapping pets
Quiet setting
Designed for pets that need a calm environment

5. Specialized Care

We welcome:

Pet parents needing transparency, direct communication, and pre-determined pricing
Families seeking a quieter grooming experience
Families seeking unmatched client service & aesthetics
Families with extraordinary expectations & demands
Senior pets
Anxious pets
Pets with high-maintenance coats
Pets with disabilities
Puppies
Cats
Pets labelled as "aggressive"

Accommodations are made when requested.

Meet & Greets/Complimentary pet grooming assessments are available for special cases.

If we determine we are not the right fit, no fees are charged.

6. Accessibility Notes

We strive to make our services accessible.

If you have specific needs, please contact us before your appointment.

Examples of accommodations may include:

Clear step-by-step explanations
Written communication
Flexible communication methods
Extra time for drop-off discussion
Reduced sensory stimulation

We will do our best to support you.

7. Website Accessibility

If you have difficulty using this website:

Please call or text us for direct assistance and scheduling, and to provide feedback.

8. Questions and Next Steps

Click here to view frequently asked questions and breed experience.

Click here to view pictures.

If you find this service to be a proper fit for you and your pet, please schedule an appointment or provide your questions with these methods:

Call Jack: 678-920-9006

Text Jack: 678-920-9006

Online Booking: Click here to book your own appointment