Terms & Conditions
Welcome to our website. By accessing or using this site, you agree to be bound by the following terms and conditions. These terms are designed to protect both our clients and our business while ensuring an elevated and respectful experience for all.
1. Service Eligibility
All grooming services are offered by application only. We reserve the right to accept or decline new clients at our discretion to ensure a quality, private experience for each household.
2. Booking & Appointments
All appointments are confirmed upon approval. Appointment times may be adjusted for route efficiency. Clients will receive a confirmation and reminder prior to service. No-show, reschedule, and cancellation policies apply (see below).
3. Pricing & Payment
All services are billed based on dog size and grooming time. Pricing is clearly stated on our service page and is subject to change with notice. Full payment is due at the time of service unless otherwise agreed upon in writing.
4. Cancellations & No-Shows
Cancellations or reschedules must be made at least 48 hours in advance to avoid a cancellation fee. No-shows or late cancellations will incur the full appointment charge.
5. Client Responsibility
Clients are responsible for providing safe access to the home, a calm environment for grooming, and disclosing any relevant health or behavioral concerns about their pet prior to the appointment.
6. Intellectual Property
All content on this website, including branding, images, and text, is the property of Jack Armour Pet Grooming and may not be copied, republished, or distributed without express permission.
7. Website Use
You agree not to misuse the website, attempt unauthorized access, or interfere with the website’s functionality. Any misuse may result in legal action.
8. Privacy
Use of this site is also governed by our Privacy Policy, which outlines how your personal data is collected, stored, and used.
9. Changes to Terms
We reserve the right to update these terms at any time. Continued use of the site or services after updates constitutes acceptance of the new terms.
10. Contact
If you have any questions about these terms, please contact us directly at service@jackarmourpets.com